When Facebook was down I tried to figure out what my account was when I logged in but so it just started the account. Then after that they told me I have two accounts. They wouldn't be a casino if it wasn't for us, so they really should treat us with respect and loyalty. They were rude to me and you know I look at it like this. I have emailed them like 5,000 times and they never email me back and it's been almost 9 days and still my account is blocked because they have not updated my phone number. The problem is is after all the money that I have spent there they block my account because the system won't update my phone number. I've spent thousands and thousands of dollars there. Still not resolved and The worst customer service I've ever dealt with All I can have is faith that there going to take the time to finish this after I did everything I could to provide about 15 to 20 things they needed to reverify my account so I can go buy our Christmas 🎄 please high5casino I've done what you asked I feel so desperate right now I've done everything you asked merry christmas I put so much into this and now we have empty Christmas tree. it's been over 48 hours since they messaged me after I done what they asked and over 12 or 13 days since this whole thing happened now it's Christmas eve and a Sunday and I have nothing to show for it but a non responsive h5c and all the documents I've sent very sensitive documents I might add. Okay I got a email asking for more verification a bunch of stuff so I did it it was very very very stressful I had been so happy that now ibwas finally going to be able to provide Christmas to my girl and her son. I did everything they asked looks like no Christmas for my little family

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